Information

You appear to be using an unsupported browser, and it may not be able to display this site properly. You may wish to upgrade your browser.

Spotlight on... Corporate Transformation

If you enjoy getting your teeth into complex change, can deal with ambiguity and, above all, like to make things happen, then maybe it’s time for a change. 

How would you like to join the Scottish Government’s newest directorate transforming the ways we work. That’s what a career in Corporate Transformation can offer. We are looking for talented digital, analysis, data, automation and PMO professionals to join us on our journey.

Group of people
team

 

Brian Reid,

Director for Corporate Transformation and Workplace

 

I joined Scottish Government in March 2021 having previously spent most of my career in the Finance sector where I managed many large scale, complex business change programmes.  I was, and still am, very excited by the prospect of `corporate transformation’ in a government context.   I arrived curious about how government works and the size of the opportunity. Today those opportunities are far clearer, as we shape specific initiatives and programmes to build services that can make a real difference across the organisation. 

Our new Directorate has been established to increase Scottish Government’s capacity and capability to shape and deliver transformational corporate change, with impact across the wider public sector.  Like many large organisations, core corporate capabilities (Procurement, HR, Finance, Legal, Communications, Digital services and many more) within SG are imperative to our overall operational capability.  Some systems and processes put in place some time ago are no longer fit for the government we have become, and for the journey ahead. 

Working closely with Minister’s, we are building a corporate transformation plan that will touch everything from culture to organisational capability / services, and technology.

To make this happen we need to build the capacity and capability to move forward with several key initiatives in parallel. We have begun the work to transform our HR & Finance capabilities, with a new ERP at the heart of the new platform. We are also utilizing Automation and doing a lot of work with data, to build better insights that will help us plan, and make data driven decisions. 

We are focused on delivery. The scale and complexity of the challenges are exciting, and there are opportunities to make a real difference to how our organisation serves the people of Scotland.

If you haven't worked in the public sector before, take comfort in the knowledge that your talents and skills in transformation will travel well across sectors. Others have made this move before you, and continue to enjoy the challenge of complex and interesting work, but also work that is uniquely linked to servicing, supporting and enabling the citizens of Scotland. This is challenging, but rewarding work and you could be part of it.

Why not meet the team and find out more about what we do?  We have opportunities in the following areas:

Analysis, design and development  skills and expertise working with Intelligent Automation

Automation

Analysis, design and development skills and expertise working with Intelligent Automation
Transformation Design and Architecture

Transformation Design and Architecture

Architecture, Design and Analysis skills and expertise, across three distinct areas – Business Architecture, Analysis and User Centred Design; Digital and Technical Architecture and Data Architecture and Analysis.
Portfolio, Programme and Project Management Office experts and managers

Programme Management Office

Portfolio, Programme and Project Management Office experts and managers

For more information about each of our areas, please read on or click on the roles listed below to read about them and to apply

Automation

Transformation Design and Architecture

PMO
Automation Developer Principal Business Analyst PMO Analyst
Associate Support Analyst Senior Business Analyst PMO Lead
  Associate Business Analyst PMO Manager
  Senior Technical Architect   
  Senior Technical Architect  
  Security and Information Risk Adviser  
  Transformation Security Lead  
  Lead Technical Architect  
  Data Architect  

Automation Centre of Excellence

Kjersti Fergusson,  

Head of Automation Centre of Excellence

Kjersti Ferguson

The Scottish Government Intelligent Automation Centre of Excellence (IA CoE) uses technology to develop and deliver solutions that solve specific business challenges. Our CoE is part of the Corporate Transformation Directorate with many experts – from developers, Technical Architects and data scientists to specialists in business technology, machine learning, AI and automation.

We deliver value-driven digital transformations to our customers by simplifying, standardising, digitising and automating work processes by adopting new technologies. We are typically responsible for the technical aspect of our projects and assist our colleagues with domain knowledge in development, architecture and process improvement.

We are committed to innovation and have the capability to identify how existing processes and workflows can be optimised by blending continuous improvement methodologies with automation technologies, such as Robotic Process Automation and Intelligent Automation. Examples of technologies that we use are RPA platforms such as Blue Prism, UiPath, Automation Anywhere and Power Automate, LCAP and Low-code/No-code platforms such as Service Now, Appian, Appfarm, Genus, Outsystems, Pega and Microsoft Power Apps.

To strengthen the team, we are looking for people who have an interest in the Development aspects of the work (automating the process through development, testing and production).

 

Our Automation Opportunities

We are looking for people who are newly qualified and those who have a few years experience. We are mainly looking for people who have experience with process mapping, process improvement, Robotic Process Automation, and/or no/low-code application development platforms. The most important thing is that you are curious and have a genuine interest in learning more about these technologies. As a person, you are a relationship builder who is good at communicating, both orally and in writing. You are motivated by uncovering needs, creating trust and achieving good results for our customers, and thrive when given the opportunity to work in agile teams and projects that are guaranteed to give you good professional and personal development.

As part of the Scottish Public Sector we are instrumental in providing and sharing best practice amongst our burgeoning Automation community in Scotland.

We have a "Startup atmosphere": With us, you get the opportunity to build new capabilities and have a strong influence on how we develop. If you are passionate about professional development, we will support you.  We have a very supportive team and want everyone to succeed. We share expertise and ideas that everyone benefits from. Our team is sociable and we have fun at work, whilst supporting demanding and motivating customers who offer exciting projects and creative challenges to solve.

Curious? Then we'd love to hear from you.

Automation Developer and Automation Support Analyst

Transformation Design and Architecture

Keith Turnbull

Keith Turnbull,

Deputy Director, Transformation Design and Architecture Division

I’ve been working in Scottish Government for six years across a number of digital and architecture roles.  Before that I worked for several big system integrators and was involved in many public sector programmes.  It’s great to be working directly for Scottish Government, taking responsibility for the architecture and design of our services and solutions.  There is never any shortage of interesting work.

The new Transformation Design and Architecture Division will be home to people with architecture, design and analysis skills and expertise, across three distinct areas – Business Architecture, Analysis and User Centred Design; Digital and Technical Architecture and Data Architecture and Analysis.  People from the division will work on understanding what the future state for corporate services needs to look like, and the stepping stones we need to take to get there.   We will build and engage others in a shared understanding our target business architecture, our overall data strategy for corporate services, and the components that together will make up the ‘corporate platform’.

 

Business Architecture, Analysis and User-Centred Design

Each of the areas within Transformation Design and Architecture has two main objectives.

The first is to build a new, target operating model for corporate services in Scottish Government using an enterprise architecture approach.  We will do this incrementally, working closely with the directorates that deliver these and with the organisations that use them.

The second objective is to provide professionals with skills and experience to support the successful delivery of our portfolio of corporate transformation programmes.  The first programmes in the portfolio include a major transformation of Finance and HR services and a programme improving fiscal transparency.  There are currently more than 30 other candidate programmes/projects that we will prioritise and deliver aligned to our target operating model.

What techniques are we using?  For the target operating model, we’ll be using techniques such as service model canvases, business capability models and value chain mapping to understand our current services and plan a future state that meets the needs of the organisation and its users.

On programmes, we have requirements to manage, processes to re-engineer and data to analyse.  We work in multidisciplinary teams with user centred designers, technical architects, and functional specialists.

We can offer a wide range of work - as new opportunities come up in the corporate transformation portfolio, you’ll be in a position to develop your skills and career across a number of different programmes.

You’ll be part of a chapter - we have a strong community of business analysts within Scottish Government and these roles will be a part of that – developing ways of working and sharing best practice – and providing a professional support network.   We have started a business analysis chapter within corporate transformation and are connected to the wider Digital, Data and Technology profession within SG.

We are currently looking for business analysts at all levels of experience to come into these programmes and work closely with the teams providing the services being transformed.

(Links to Principal Business Analyst, Senior Business Analyst and Associate Business Analyst)

 

Digital, Technical and Security Architecture

In digital, technical and security architecture, we are contributing to the enterprise architecture for corporate services in Scottish Government, and working on a wide range of programmes that are transforming these services using digital approaches and modern technologies.

What techniques and technologies are we using?

Our approach is informed by our cloud first policy – for both the core technologies we need for new services and the tools we use to deliver transformation.  Our first programme is moving from a number of on-premise legacy solutions to a consolidated cloud software-as-a-service platform supported by PaaS and IaaS for integration and data migration.  We will also use DevOps approaches where development or testing automation is necessary. 

An important element of transformation is security and we need the skills within our division to understand the risk around using the technologies mentioned above and ensuring we put the right controls in place to use them safely.

You’ll use and learn new technologies – one of our key working principles will be to adopt modern digital technologies and techniques – making extensive use of cloud, taking a devops approach, deploying automation where it provides benefits and keeping an eye on future technologies that will help us deliver benefits.

Part of a practice - we have a strong communities of technical architects and security professionals within Scottish Government and these roles will be a part of that – developing ways of working and sharing best practice – and providing a professional support network.  We also plan to start technical and security practices within corporate transformation and are connected to the wider Digital, Data and Technology profession within SG.

(Links to Senior Technical Architect, Senior Technical Architect (Shared with Automation), Security and Information Risk Adviser, Transformation Security Lead, Lead Technical Architect)

 

Data Architecture and Analysis

In data architecture and analysis, we have a key goal of increasing the maturity of how we use and manage data to deliver and support corporate services.  We will be contributing to the enterprise architecture for corporate services in Scottish Government, and working on a wide range of programmes that are transforming these services using data management techniques and modern data technologies.

What techniques and technologies are we using?

Our approach is informed by our cloud first policy – for both the core technologies we need for new services and the tools we use to deliver transformation.  Our first programme is moving from a number of on-premise legacy solutions to a consolidated cloud software-as-a-service and key considerations are data quality, data migration and reconciliation.  We are introducing better data governance in this area and we are considering how to implement a DataOps approach to improve our data management practices. 

We can offer you a wide range of work - As new opportunities come up in the corporate transformation portfolio, you’ll be in a position to develop your skills and career across a number of different programmes.

You will use and learn new data techniques and technologies – one of our key working principles will be to adopt modern data technologies and techniques – promoting data quality, management and governance in line with our strategy, taking a dataops approach to automate the delivery of data products and keeping an eye on future data technologies that will help us deliver benefits.

We are building communities of data architects and analysts within Scottish Government and these roles will be a part of that – developing ways of working and sharing best practice – and providing a professional support network.   We also plan to start a data practice within corporate transformation and are connected to the wider Digital, Data and Technology profession within SG.

(Links to Data Architect

Portfolio, Programme and Project Management Office

Euan Donald

Head of Portfolio Management

Euan Donald

Critical to our success will be our ability to connect corporate transformation activities to the things that add most value to our stakeholders.  From there we must ensure that we have a robust and effective  Portfolio Management Office in order to build a clear picture of the prioritised projects and programmes and provide oversight and assurance that these are being effectively managed and delivered in line with their stated objectives. 

Our team is new and we’ve got a stack of work to do to implement tools (i.e. Planview), processes and practices (a new Change Framework & associated artefacts) to ensure all our programmes, and the portfolio, is organised and governed effectively.  We will also have a core pool of PMO Analysts & Leads who will be assigned to work on key programmes & projects within the Corporate Transformation Portfolio.

We’re looking to build a team of talented individuals who find change exciting, are comfortable dealing with ambiguity, like to make sense of complexity and have a real drive to make their mark. 

(Links to PMO Analyst , PMO Lead and PMO Manager)

Back to top